International Orders Page content

INTERNATIONAL ORDERS

INTERNATIONAL ORDERS

INTERNATIONAL ORDERS
1.WHICH COUNTRIES DOES 17 LOOMS SHIP TO?

We offer shipping to the following 233 countries worldwide: Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Réunion, Romania, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Türkiye, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, United States

2.WHAT ARE THE SHIPPING CHARGES FOR INTERNATIONAL ORDERS?

We offer free shipping on orders above $50. However, we charge a shipping fee of $20 on orders below $50

3.HOW LONG WILL IT TAKE TO RECEIVE THE ORDERED PRODUCTS?

The typical delivery time frame for shipping is between 5 -7 business days, varying according to the destination country.

4. WHAT DELIVERY METHODS DO YOU USE?

International orders are dispatched through FedEx International Priority Export and a range of trusted courier partners including DHL, DTDC, India Post, etc.

5.HOW DO INTERNATIONAL DUTIES AND TAXES WORK?

Any customs or import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. Unfortunately, we have no control over these charges and will not be able to define the cost as it varies from country to country. However, no duty is applicable to the specified order value for the below list of countries.

Country No duty is applicable in national currency Applicable Custom Yes/No
Australia < 1000 AUD Yes
United Kingdom GBP 135 Yes
Singapore < 400SGD Yes
United Arab Emirates AE 950 Yes
Saudi Arabia SAR 1000 Yes
United States USD 800 Yes
6.WHAT PAYMENT OPTIONS ARE AVAILABLE ON 17 LOOMS?

We accept the following payment methods – Amazon Pay, American Express Card, Apple Pay, Diners Club Card, Discover Card, Meta Pay, Google Pay, Mastercard, PayPal, ShopPay, Venmo, and Visa Card.

7.HOW DO I CANCEL MY INTERNATIONAL ORDER?

The cancellation of your order is possible only before it has been dispatched. Should you wish to cancel, please send us an email at support@17Looms.com, including your order number and the reason for cancellation. We will review your request and, upon approval, respond within 24 hours.

8.WHAT IS THE RETURN POLICY FOR INTERNATIONAL ORDERS?

We have a 14-day return policy and to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can raise a return request from order page or contact us at support@17looms.com. For more information, please refer to Refund Policy .

THE FOLLOWING EXCEPTIONS AND RULES APPLY TO OUR 14 DAYS RETURN & REFUND POLICY:
  • All items to be returned must be unused and should be in their original condition with all tags and packaging intact.
  • Once we receive the product(s), it will go through a quality check at our warehouse, and we will then initiate the refund in your original payment source within 10-15 business days.
  • The return shipping amount will be deducted from the final refund amount.
9.WHAT IF I DON'T WANT TO PAY MY INTERNATIONAL DUTIES AND TAXES?

If you choose to not pay duties and taxes and refuse to accept the delivery of the product, a refund will be made after deducting the import charges we incur to ship the product back to our warehouse. If the return charges are higher than the order refund amount, no refund will be made.