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Shipping policy

Shipping Policy

Shipping Policy

At 17 Looms, we believe in providing you with a seamless and satisfying shopping experience from start to finish

Shipping Timelines:

Our shipping timelines vary depending on your zip code. Typically our average delivery time is 5-7 business days.
Once your order is dispatched from our warehouse, tracking details will be emailed to you on your registered email ID and updated on order page.

Shipping Locations:

We proudly offer worldwide shipping to 233 countries across the globe to better serve our valued customers, just like you. Check your location here for more information: [LINK TO INTERNATIONAL ORDERING]

Tracking Details:

Once your order ships, you'll receive tracking details via email, allowing you to monitor its progress every step of the way.
Should you have any questions or concerns, our customer support team is here to assist you.
Please remember to check your junk/spam emails as well, as sometimes our emails might get filtered there.

Shipping Charges:

We believe in fair and competitive shipping practices. We offer free shipping on orders above $50. However, we charge a shipping fee of $20 on orders below $50.

Shipping Services:

We partner with trusted carriers to ensure your orders are delivered promptly and securely. From packaging to doorstep delivery, we strive for excellence at every step of the journey.

Taxes & Duties:

Any applicable taxes and duties might be added to your order total and will be paid at checkout. These are to be borne by the customer.

Shipping Delays

While we aim for timely delivery, please note that unforeseen delays may occur due to factors beyond our control, such as customs processes or holidays. However, rest assured that we're always working hard to get your orders to you as quickly as possible. While we strive to minimise delays, we cannot guarantee exact delivery dates or timeframes.

Lost Parcels:

While we offer tracking for all orders, please note that we do not accept responsibility for goods lost in transit or delivered with valid proof of delivery. In the event of a lost parcel, you will need to file a formal complaint with the relevant shipping carrier as the owner of the parcel.

Thank you for choosing 17 Looms for your shopping needs. We appreciate your trust in us, and we look forward to answering any further questions or concerns regarding our shipping policy at support@17looms.com

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